We are recruiting additional volunteers to help adults gain basic digital skills in Glasgow Libraries. A good knowledge and understanding of computers and digital devices, patience and willingness to share skills and information is required.
As more and more services are delivered online, many local service users need a little extra help and support to access and make sense of the digital world. This is an exciting opportunity to help people to take their first steps in digital learning, or assist those who already have some basic digital skills to better understand and engage with the online services which have the potential to make a real difference to their day-to-day lives.
The Digi-PALS volunteer role includes providing basic digital support to customers on a one to one basis, and may include tasks and activities such as:
•Internet – Navigation / Browsing / Basic Job Search / Online Forms / Social Media
•Email - Setting Access / Attachments etc.
•Navigating Welfare Reform websites - Universal Job Match / Universal Credit
•Signposting customers to specialist support services
As the largest public library service in Scotland this opportunity will give you invaluable experience of working within a large and reputable organization, as well as the opportunity to develop valuable interpersonal skills and experience for CV's and job applications.
Various venues across Glasgow , G40QW
Full training will be provided as will a specific venue induction upon placement. Learning & development opportunities will also be offered and ongoing support will be provided by the Learning Services Coordinator and Digital Tutors. Volunteers will receive a T-shirt and project kit to help promote the service. Out of pocket travel expenses up to £4.50 may be claimed.
You must be over 16 years old
Age Groups Adults
This opportunity is available from Saturday 01 April 2017 to Saturday 31 March 2018.
The closing date is Saturday 01 January 2050, in 11786 days.