Glasgow Communities & Libraries Volunteering

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Digi-PALS Volunteer Project

As more and more services are delivered online, many local service users need a little extra help and support to access and make sense of the digital world. This is an exciting opportunity to help people to take their first steps in digital learning, or assist those who already have some basic digital skills to better understand and engage with the online services which have the potential to make a real difference to their day-to-day lives.

The Digi-PALS volunteer role includes providing basic digital support to customers on a one to one basis, and may include tasks and activities such as:

•Mouse/Keyboard skills

•Internet – Navigation / Browsing / Basic Job Search / Online Forms / Social Media

•Email - Setting Access / Attachments etc.

•Printing /Scanning

•Navigating Welfare Reform websites - Universal Job Match / Universal Credit


•Mobile devices

•Signposting customers to specialist support services

As the largest public library service in Scotland this opportunity will give you invaluable experience of working within a large and reputable organization, as well as the opportunity to develop valuable interpersonal skills and experience for CVs and job applications.

Available across the city, G40QW

Full training will be provided as will a specific venue induction upon placement. Internal and external learning & development opportunities will also be offered and ongoing support will be provided by the Digital Volunteer Manager and Support Officer.

No formal qualifications required. General knowledge of digital and online activities. Friendly, enthusiastic and confidence to help new people.

IT,Digital,Support,Information,Computers,Online,Digital Learning

You must be over 16 years old Applicants will be shortlisted Accessible Expenses Paid

Open from Sunday 1st April 2018 to Tuesday 31st March 2020

offered by Digi-PALS Volunteers

Latest Feedback

Left on Thursday 14th June 2018 for Digi-PALS Volunteer Project

it was a very good experience and i like it too much helping people in my favorite device the computer